Incident history

Every incident that affected a customer-visible component, with what we changed afterwards. Maintenance windows announced in advance are listed as well.

Partial 16 days ago

Delayed alert delivery over SMS

SMS dispatch queued for up to 11 minutes after an upstream aggregator throttled our sender. Webhook and email delivery were unaffected. A second aggregator has been added and SMS now fails over automatically.

Degraded 41 days ago

False positives from probe-ie

A routing change at the Dublin provider caused intermittent timeouts to a subset of destinations. The confirmation layer suppressed most alerts as designed, but 14 checks were briefly reported as failing. probe-ie was drained until the route stabilised.

Maintenance 88 days ago

History API schema migration

Planned migration of the history store. The API returned 503 for a 20 minute window during cutover. Check execution and alerting continued throughout.

Older incidents are available on request. Raw availability data for the current contract period can be exported through the History API.